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Join the Snowhook team as a Lodge Manager and steer our wilderness retreat to exceptional heights. Your role will involve facility management services, overseeing the well-being of our guests, and ensuring Snowhook Lodge runs smoothly. With your expertise in lodge maintenance and management, you’ll create a welcoming environment for guests seeking guided outdoor adventures. As part of your diverse duties, you will also lead tours directly from Snowhook Lodge, showcasing the natural splendor of Alaska. This full-time lodge facility management job in Alaska calls for hands-on leadership in facilities maintenance and outdoor management, making every stay memorable. This role includes paid time off and a seasonal bonus.
Note: Also check out our All Year, Winter and Summer Adventure Guide Vacancies!
Risk management, safety and good decision-making skills.
Communicate effectively with guests and co-workers which includes speaking in front of large groups.
Group Leading/ Facilities Management
Work cooperatively with guests, other guides and vendors to ensure the success of the tours.
Guide tours in Alaska’s backcountry.
Build guest confidence and abilities throughout the tour.
Transport guests and equipment as needed.
Other duties as assigned.
Applicants must be 18 years or older.
Must have clean driving record and able to pass background check.
Must be able to lift 60 lbs frequently.
Willingness to work in all weather conditions.
First Aid and CPR Preferred – May be obtained prior to start of season.
Demonstrated backcountry/outdoor experience.
Preferred guiding or leadership experience.
ATV/Snowmachine Skills Preferred
Self Starter – Fix things autonomously
As a Lodge Manager with Snowhook, your primary focus is on facilities maintenance and ensuring that every aspect of Snowhook Lodge runs efficiently. You’ll be at the forefront of lodge management, a role that is central to our mission of providing top-tier guest services. In this position, you’ll utilize your skills in facility management to maintain a safe, functional, and inviting environment for all our guests. Your daily tasks will include hands-on maintenance and space management, crucial for the smooth operation of our lodge.
Beyond the upkeep of the lodge, your role extends to creating immersive guest experiences as an Adventure Guide. You’ll coordinate and sometimes personally lead guided outdoor adventures, enhancing our offerings as an outdoor adventure coordinator. As a key member of the team, you will also take on the responsibilities of an outdoor/facilities manager, where your interaction with guests will shape their overall impression of Snowhook and the majestic Alaskan wilderness.
A Lodge Manager at Snowhook plays a crucial role in both day-to-day operations and the overall guest experience. They oversee facilities maintenance, ensuring the lodge is safe and welcoming. The role involves coordinating lodge management tasks, from space management to guest services, making sure every aspect of the lodge operates smoothly. A Lodge Manager also leads outdoor adventures, adding a personal touch to our guest’s experiences. This position is vital for maintaining the high standards of hospitality Snowhook is known for in Alaska, making it a key role in our team.
To apply for the Lodge Manager position at Snowhook, a strong background in hospitality and facilities management is preferred. We look for individuals with experience in lodge management, including skills in facilities maintenance and space management. A clean driving record, the ability to work in diverse weather conditions, and a passion for the outdoors are essential. Leadership experience, especially in outdoor management or as an outdoor guide, is highly valued. While specific certifications like First Aid and CPR are preferred, we provide training for the right candidates. This role is a fit for those ready to lead in Alaska’s unique hospitality sector.
At Snowhook, we prioritize guest safety and satisfaction by implementing rigorous facility management services and maintenance practices. Our Lodge Managers and adventure guides are trained in safety protocols and customer service to ensure a secure and enjoyable experience. Regular inspections and maintenance of lodge facilities and adventure equipment keep risks at a minimum. We also personalize our guided outdoor adventures to match guest abilities and interests, ensuring everyone has a memorable and safe experience in the Alaskan wilderness. Our commitment to excellence in lodge management and outdoor management helps us stand out in Alaska’s hospitality sector.
Companies in Alaska, particularly in the hospitality and adventure tourism sectors such as ours, adopt several practices to protect the environment. We prioritize sustainable tourism practices, such as minimizing waste, using eco-friendly materials, and reducing energy consumption. Outdoor guides and managers are trained in environmental conservation, ensuring that guided outdoor adventures do not disturb the natural habitat. Many businesses also participate in local conservation projects and educate guests on the importance of preserving Alaska’s pristine wilderness. By integrating sustainable practices into every aspect of their operations, these companies play a crucial role in environmental protection and promote a culture of respect for nature among both employees and visitors.
A typical day for a Lodge Manager at Snowhook starts with a review of the lodge’s facilities to ensure everything is in perfect condition for our guests. This includes coordinating daily maintenance tasks and overseeing the overall space management of our Alaskan lodge. Throughout the day, you’ll interact with guests, managing their reservations, addressing any concerns, and sometimes leading guided outdoor adventures. You’ll also work closely with our other adventure guides, ensuring that all operations run smoothly. Your day might also involve planning for future bookings or events, always with a focus on providing top-notch guest experiences. The role is dynamic, with each day bringing new challenges and opportunities to enhance our hospitality services.
Working in Alaska offers unique benefits that are hard to find elsewhere. The state’s breathtaking landscapes provide a stunning backdrop for hospitality and adventure tourism careers, making every workday an adventure. Employees often have the chance to engage in guided outdoor adventures, enriching their personal and professional lives. Additionally, working in Alaska allows individuals to develop a deep connection with nature and contribute to the conservation of some of the most pristine wilderness areas in the world. This combination of professional development, personal fulfillment, and environmental stewardship makes Alaska an exceptional place to work.
Customer service skills are paramount in the Lodge Manager position at Snowhook. This role requires daily interaction with guests, ensuring their stay is enjoyable and memorable. As a lodge guest experience manager, you will handle guest inquiries, solve problems, and enhance the overall experience. Effective communication, empathy, and a proactive approach to guest satisfaction are key. Additionally, managing a team to uphold the highest standards of hospitality embodies the essence of a successful lodge management role. These skills directly contribute to the reputation and success of our Alaskan lodge, making them essential for anyone looking to join our team.
Working in a remote or wilderness setting like Snowhook offers a unique blend of challenges and rewards. You’ll be immersed in the stunning beauty of Alaska, with opportunities to engage in and coordinate guided outdoor adventures. The role requires adaptability, as you manage both the lodge facilities and ensure guests have exceptional experiences. Being part of a close-knit team, you’ll develop strong bonds and gain a deep appreciation for the natural environment. This setting offers a serene backdrop for work, but also demands resourcefulness and a strong sense of responsibility. It’s a fulfilling experience, combining hospitality, adventure tourism management, and the joys of living close to nature.
Working in the adventure tourism sector offers a unique set of benefits that are both personally and professionally rewarding. You’ll have the chance to work in some of the most beautiful and pristine environments in the world, like Alaska, providing guided outdoor adventures that leave lasting memories for guests. This field allows for personal growth and skill development in areas such as leadership, outdoor management, and guest services management. It also fosters a strong sense of community and teamwork among colleagues who share a passion for the outdoors. Additionally, adventure tourism management in Alaska provides opportunities to contribute to environmental conservation and promote sustainable tourism practices, making it a fulfilling career choice for those committed to making a positive impact.
As a Lodge Manager at Snowhook, your maintenance management responsibilities will include overseeing the upkeep of our Snowhook lodge, ensuring that all facilities are in top condition for our guests. This involves regular checks and repairs of the building, grounds maintenance, and ensuring that all guest areas are clean and welcoming. You’ll also manage the scheduling of maintenance tasks and coordinate with vendors for any required services. Effective space management is crucial, as you’ll need to optimize the use of facilities to enhance guest experiences. Your role is pivotal in maintaining the high standards of hospitality that Snowhook is known for, making you a key player in our team’s success.
Working in Alaska offers a unique and exhilarating experience, especially in the hospitality and adventure tourism sectors. The state’s stunning landscapes provide a backdrop for a wide range of outdoor activities, making every day an adventure. Hospitality jobs in Alaska often involve guiding guests through these natural wonders, from the majestic Northern Lights to the vast wilderness areas. The work environment is dynamic and requires adaptability, as the weather and natural conditions can change quickly. Alaskan hospitality and adventure tourism professionals, including lodge managers and outdoor adventure guides, are passionate about the outdoors and committed to providing exceptional guest experiences.
While previous experience in outdoor adventure coordination is highly valued for the Lodge Manager role at Snowhook, it is not a strict requirement. We look for candidates with strong backgrounds in lodge management, facilities management, and guest services. Key skills include maintenance management, space management, and the ability to ensure top-notch guest experiences. A passion for the outdoors and a willingness to learn about guiding outdoor adventures can also make a candidate suitable for this role. Our training programs are designed to equip new managers with the knowledge and skills needed for successful outdoor management and to enhance our guests’ experiences in the Alaskan wilderness.
For those interested in furthering their knowledge or beginning their journey in adventure tourism management in Alaska, there are numerous resources available. Websites such as Visit Alaska, Alaska Public Lands Information Centers, and The Alaska Conservation Foundation offer valuable information on Alaska’s natural beauty, conservation efforts, and how to get involved in outdoor recreation. These resources can enhance your understanding of what it means to work in this unique and exhilarating environment, preparing you for a fulfilling career with Snowhook or other leading organizations in the state.
Join us on a once in a lifetime Alaska adventure with Snowhook Adventure Guides of Alaska. We’ll take you to places most people never get to see on dog sleds, helicopters, snowmobiles or ATVs.
Snowhook Adventure Guides of Alaska. 23880 Long Lake Rd, Willow, AK 99688 © All Rights Reserved | Provided by The Ohlo Group